Junior Claims Consultant role at Crawford TPA involves managing personal injury and property liability claims with a strong legal and regulatory focus.
Your Role
Key responsibilities include:
* Providing technical advice on personal injury, property liability, and some financial line claims.
* Managing a portfolio of claims in compliance with regulatory guidelines and promoting a positive risk culture.
* Offering specialist advice on complex claims and acting as a subject matter expert.
* Supporting team leaders to exceed service levels, KPIs, and regulatory requirements.
* Participating in claim reviews and performance meetings with clients.
* Handling escalations and complaints to influence positive outcomes.
* Collaborating with internal and external stakeholders to promote knowledge sharing skill development.
* Engaging in continuous improvement activities and staying updated on legislative and industry trends.
* Managing claims from appointment through to settlement, ensuring cost-effective and timely outcomes.
About You
What you'll need:
* Law Graduate or Law Student status.
* Understanding of insurance, tort law, and civil procedure.
* Tertiary qualifications in law, business, or insurance.
* Strong prioritisation skills, adaptability, attention to detail, sound judgement, and cost management awareness.
* Ability to identify key legal and liability issues, break down complex problems, and support effective decision‐making.
* Strong oral and written communication skills, including negotiation and liaising with external experts.
* Proficiency in Microsoft Office and insurance management applications.
* Australian or New Zealand citizenship or permanent residency status.
Compensation & Benefits
* Competitive remuneration package.
* Work/life balance environment.
Training & Development
* Full training provided; no prior experience required.
* Access to senior leadership as part of growth journey.
* Opportunities to develop expertise in various product lines.
Career Progression
* Excellent career pathway with lucrative rewards as you progress within the insurance industry.
How to Apply
Submit a short cover letter explaining your suitability for the role along with your resume.
This job may close before the stated closing date, you are encouraged to apply as soon as possible.
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