Welcome to W Cosmetics – Your Beauty Wonderland.
We're more than just a beauty retailer - we're a destination. Our mission is to create an inspiring space where beauty lovers of all ages, genders, and backgrounds can explore the most unique, exciting, and on-trend products from around the world, with a special focus on the latest innovations from Japan and Korea.
Our Robina store is looking for a passionate and experienced Store Manager to lead the team and elevate the customer experience.
What You'll Be Doing
As our Store Manager, you'll be the heartbeat of the store - ensuring operations run smoothly, sales soar, and every customer feels like they've stepped into a world of beauty, confidence, and joy.
Your key responsibilities will include:
• Leading daily store operations and inspiring your team to exceed KPIs.
• Delivering a premium customer experience with a service-first mindset.
• Coaching, mentoring, and developing your team in product knowledge and client care.
• Managing recruitment, onboarding, performance reviews, and development plans.
• Planning rosters and overseeing payroll/timesheet accuracy.
• Driving merchandising and visual standards that reflect our brand.
• Managing inventory levels, analysing sales trends, and planning promotions.
• Liaising with shopping centre management and external suppliers.
• Acting as a brand ambassador on the floor, engaging customers and energising your team.
What You'll Bring
• Previous experience in retail or store management (beauty/fashion/ ideal).
• Proven ability to lead, motivate and develop high-performing teams.
• Strong commercial acumen and ability to drive sales results.
• Confident decision-making and conflict resolution skills.
• Exceptional communication, presentation and interpersonal skills.
• A genuine passion for beauty, trends, and delivering next-level service.
• A polished, professional presence that aligns with W Cosmetics' brand standards.
Why You'll Love Working With Us
• Join a rapidly expanding brand at the forefront of the beauty retail revolution.
• Work in a dynamic and inspiring environment where your creativity and ideas are valued.
• Enjoy generous employee discounts on our global product range.
• Unlock store performance bonuses and commission opportunities.
• Be part of a passionate, inclusive team that lives and breathes beauty.
Ready to step into your dream role?
If you're a retail leader who thrives in fast-paced environments, loves mentoring others, and has a passion for all things beauty—we want to hear from you.
Apply now and help us bring the best of global beauty to Robina