Job Description
We are seeking a highly skilled professional to join our team as a Service Delivery Manager. This is an exciting opportunity for a motivated and experienced individual to take on a leadership role in delivering high-quality services to our clients.
In this position, you will be responsible for supporting our team of consultants to provide exceptional injury management services. You will work closely with our management team to grow our services and maximize productivity through the monitoring of KPIs and individual performance.
You will also play a key role in promoting a culture reflective of our values and ongoing commitment to professional development and delivering high-quality services. Additionally, you will be responsible for account and relationship management of existing customers as well as business development of new opportunities.
Key Responsibilities:
* Supporting our team of consultants to ensure the provision of high-quality services
* Working with our management team to grow our services
* Maximizing productivity through the monitoring of KPIs and individual performance
* Promoting a culture reflective of our values and ongoing commitment to professional development and delivering high-quality services
* Account and relationship management of existing customers as well as business development of new opportunities
Required Skills and Qualifications:
We are looking for a candidate with:
* A strong background in occupational rehabilitation (preferably 2 years)
* Excellent communication and interpersonal skills
* Able to communicate effectively and vary their management approach
* Excellent time management, attention to detail and problem-solving abilities
* Honesty, integrity, a good team attitude and positive approach
What We Offer:
We offer a range of benefits including:
* Excellent remuneration package
* The latest equipment including laptop and mobile
* Novated lease, purchased leave and salary sacrificing options
* Financial assistance for relocation (if relocating from interstate)
* Tailored professional development plans
* Volunteer Days to give back to the community
* Social Club and quarterly social events
* Quarterly and annual staff recognition awards
About Us:
We are a national business with a strong commitment to equality, diversity, and inclusion. We value our people and know that fantastic talent is the only way to shape our future success.