3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Southport QLD Join a company with dealerships across QLD, NSW, VIC Enjoy access to staff benefits including discounts on parts and servicing Guaranteed weekly base earnings plus healthy commissions and a car on offer Southport Mazda was established in 1985 and is proud to be supporting the Southport community. We offer a wide range of premium vehicle options and comprehensive services across all aspects of vehicle ownership. With a dedicated team, we are built on a strong foundation of deep market knowledge, exceptional customer service, and industry-leading expertise. Our commitment extends beyond sales, with expert mechanical servicing. At Southport Mazda, we genuinely consider our people to be one of our greatest assets. We are currently looking for a Service Advisor to join the team at Mazda Southport. What the role entails: Providing the ultimate customer service experience to our clients face to face Building and maintaining positive customer and employee relationships Maintaining regular contact with our customers to provide updates Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised Handling customer concerns and complaints with prompt solution based outcomes Offering accurate estimates for customers requiring additional work or repairs Being a champion of objections – There is always a positive outcome! Ongoing training and development. If you have the desire to grow we will get you there What we are looking for: Proven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer facing roles Excellent customer service with well-developed verbal and written communication skills A proactive person who presents professionally Experience in a department where KPIs are used Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential Ability to sell additional work as required Someone who can work autonomously but thrives when part of a team. Culture is important to us Someone who loves a challenge and has a strong focus in customer experiences Love a fast paced, yet fun environment Benefits of joining us: Embrace development and mentoring from your team, fostering personal and professional growth! Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being Exclusive discounts on vehicles, parts and servicing Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times Lifestyle discounts, including Gym memberships and retail discounts Paid parental leave to support you and your familySeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at Mazda Australia Pty Ltd by 2xGet notified about new Service Advisor jobs in Southport, Queensland, Australia.Southport, Queensland, Australia 5 days agoTweed Heads, New South Wales, Australia 4 days agoArundel, Queensland, Australia 6 hours agoMy Aged Care - Customer Care Consultant - Gold CoastBiggera Waters, Queensland, Australia 1 day agoSouthport, Queensland, Australia 4 days agoMermaid Beach, Queensland, Australia 2 years agoHotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations ManagerHotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations ManagerBundall, Queensland, Australia A$98,424.36-A$102,933.99 4 days agoCustomer Solutions Advisor - Part time - SouthportSouthport, Queensland, Australia 1 week agoCurrumbin, Queensland, Australia 3 weeks agoMermaid Beach, Queensland, Australia 2 years agoRobina, Queensland, Australia 3 weeks agoGold Coast, Queensland, Australia 6 days agoSurfers Paradise, Queensland, Australia 1 day agoGold Coast, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 1 week agoBundall, Queensland, Australia 4 weeks agoBeenleigh, Queensland, Australia 2 weeks agoSouthport, Queensland, Australia 2 weeks agoSouthport, Queensland, Australia 1 day agoGold Coast, Queensland, Australia A$75,000.00-A$90,000.00 2 weeks agoGold Coast, Queensland, Australia 3 weeks agoSurfers Paradise, Queensland, Australia 1 week agoSurfers Paradise, Queensland, Australia 2 months agoOrmeau, Queensland, Australia 1 month agoSouthport, Queensland, Australia 3 days agoGold Coast, Queensland, Australia 1 month agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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