Department of Customer Service
Reference number req50226 Occupation Information and Communications Technology, Media, Publicity and Communications, Graphic Design Work type Full-Time Location Bathurst & Central West NSW Salary Information Base Salary $84,659 up to $103,089 plus Super + leave loading Closing date 16 April 2026 at 10:00am
Graphic Service Operator
* Temporary, full-time opportunity for up to 12-months, Maternity Leave cover with potential for extension
* Grade - Graphic Service Operator Class 1 (GSO
* Salary range - Base Salary $84,659 up to $103,089 plus Super + leave loading
* Bathurst location - in office presence required
About the team:
The Design & Communication team provide a range of services from graphic design/desktop publishing and imposition layout for print work, to lithographic plate production. Our State-of-the-art computer-to-plate (CTP) workflow and colour management systems mean proofs and plates can be produced in less than an hour with 100% consistency. The Design & Communications team delivers both softcopy and hardcopy products including scanning, digital prints, poster/display prints, factsheets, brochures, and reports. As well as web design, video, and photography services. With an in-house print team, the Design & Communication team work closely with Press Room staff and clients to ensure expectations are met in both hardcopy and digital products. We are seeking an individual with a positive can-do attitude, who demonstrates initiative, collaboration skills, attention to detail and a commitment to consistently raising standards in this fast-paced environment.
About the Role:
An exciting opportunity has arisen for a Graphic Designer to join our warm, fun, and friendly Design & Communications team within Spatial Services, a division of the Department of Customer Service (DCS). The Design & Communications team plays a pivotal role in DCS. In addition to its core responsibilities of providing graphic design, desktop publishing, and digital/ inkjet printing, the unit works closely with DSC Branding in providing advice and support in the application of NSW government branding guidelines. To this end the Design & Communications team operates across DCS to ensure effective communication and high-quality materials are consistently delivered across government.
Reporting to the Team Leader of Design & Communications, you will be responsible for:
* Delivering production operations across graphic design, pre‑press and digital printing
* Producing graphic design outputs, imposition layouts and print‑ready materials
* Operating CTP (computer‑to‑plate) imaging technology, plate making and scanning processes
* Supporting web design and content editing activities
* Designing artwork and preparing page impositions and layouts for print and digital channels
* Manipulating images and creating accessible, high‑quality design solutions
* Communicating effectively within a fast‑paced environment while meeting quality and delivery standards
* Applying innovative solutions to challenges across design, print and digital delivery
* Providing limited leadership and guidance to others, with shared responsibility for outputs
To be successful in this role you will demonstrate:
* Highly proficient skills with Adobe Creative Suite on MAC platform and graphic design techniques
* Ability to apply and follow NSW Government brand guidelines while providing advice and direction
* Competency in layout and pagination techniques used in the print industry
* Competency in digital printing and product output
* Knowledge of Trendsetter Computer‑to‑Plate (CTP) system (or equivalent)
* Experience in proofing system devices, colour profiling and colour management
* Ability to work in a close‑knit, dynamic team environment with strong time management and problem‑solving skills
* Outstanding communication skills with strong attention to detail, enthusiasm, and a willingness to learn
* Experience in digital photography, web design/maintenance and video production
* Strong ability to develop and maintain robust relationships, and collaborate effectively with internal and external stakeholders across all levels of seniority
* Ability to mentor and train staff and apprentices
* Competent skills and experience in high‑end scanning operations
Desirable qualifications:
* Certificate III in Printing & Graphic Arts discipline or equivalent qualification (Pre-Press, Electronic Publishing)
* Relevant Australian Qualifications Framework Certificate III or higher
* A tertiary qualification or industry experience in graphic or web design
* TAFE NSW Design Certificate III for Graphic Artist (or higher)
* TAFE NSW Associate Diploma in Photography or equivalent
About Spatial Services
Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales. Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land and property services including property information, surveying, and mapping. Spatial Services' provides land information services to individuals, businesses, government agencies and non-profit organisations throughout NSW, Australia and internationally.
How to apply - what we need from you:
To apply, please review the role description and apply by submitting an up-to-date resume (max 5 pages) and cover letter (max 2 pages) which includes your responses to the following pre-screening focus question.
Your response should be limited to approximately 600 words as relevant to the role.
* Give an example of a graphic design related project you have played a role in successfully delivering. In your response clearly describe the role you played in that project including the situation, task, actions, and result.
For enquiries regarding this position, please contact Andrew McRobert via
Salary Grade Graphic Service Operator Class 1 (GSO, with the base salary for this role starting at $84659 base plus superannuation For enquiries relating to recruitment please contact Amy Vierboom via. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Thursday 16th April 2026 @ 9.59am Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351. For more information, please visit
Information on some of the different types of disabilities Information on adjustments available for the recruitment process