We're looking for a Digital Experience Designer to shape our Corporate & Institutional clients' end-to-end digital service experiences.
Key Responsibilities:
* Lead initiatives to map and improve customer journeys
* Facilitate co-design workshops and stakeholder alignment sessions
* Conduct user research, journey mapping, and service blueprinting
* Translate service insights into actionable digital product designs
* Collaborate with cross-functional teams
We thrive on collaboration, innovation, and excellence. You'll work alongside a passionate team delivering exceptional digital-first experiences.
About the Team:
Institutional Banking and Markets manages relationships with corporate and government clients, offering capital raising, transactional, and risk management services.
You'll join the Digital Customer Crew—a team that values creativity, collaboration, and integrity.