Overview
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. Visit us at www.accenture.com.
About the role
Accenture are seeking an experienced UKG Pro Workforce Management Consulting Lead for an Enterprise class project delivering innovative solutions to enhance customer experience. This Workforce Management (WFM) Architect is a strategic role that will be involved in the overall solution architecture for requirements gathering, design, build, deployment and support of the UKG Pro WFM solution to meet the unique needs of the client organization.
This role requires deep expertise in UKG Pro Workforce Management including strong analytical skills, and the ability to collaborate effectively with cross functional teams to drive business objectives. Knowledge of new and emerging advancements in the UKG solution with the ability to guide for industry best practices is key to success in this role.
Responsibilities
* Collaborate in WFM migration and net new projects for key Accenture clients.
* As the Lead Solution Architect, ensure key design, build, test and deployment decisions for the transition from Kronos Workforce Central (WFC) to the UKG Pro WFM application align with current best practice and technology.
* Engage with multiple teams, contributing to key decisions and providing solutions across teams.
* Develop innovative business function designs to optimize processes and improve efficiency.
* Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.
* Conduct user research to understand user needs and incorporate them into the design process.
* Create functional designs that meet business requirements and enhance user experience.
* Stay updated with industry trends and best practices in business process design.
* Knowledge of UKG Solution Design practices and experience with implementation of this technology is highly regarded.
* Play a key role within the design phase of the UKG Pro WFM solution, ensuring alignment with business requirements and industry best practices.
* Develop and maintain comprehensive design documentation.
* Stakeholder collaboration and work with internal and client teams to gather requirements, define scope, and establish timelines for the implementation of UKG Pro WFM.
* Identify opportunities to enhance system performance and user experience.
* Provide technical guidance and mentorship to junior team members.
* Stay current with UKG Pro WFM updates and industry trends to leverage latest features and capabilities.
* Lead troubleshooting efforts and resolve complex technical issues.
* Demonstrate strong analytical, problem solving, and communication skills; able to work independently and as part of a team.
Skills and Qualifications
* Previous experience as a UKG Pro WFM Solution Architect/Lead Solution Consultant is a must.
* Proven experience with UKG Pro Time and Attendance, Scheduling and Personas is a must.
* UKG Pro WFM Certification will be highly regarded.
* UKG experience within the Retail, Manufacturing and/or Healthcare Industry.
* Demonstrated experience delivering successful UKG WFM projects.
* Ability to facilitate complex solution design within the WFM solution space.
* Excellent verbal and written communication skills.
* Strong analytical skills and a good understanding of information technology concepts and processes.
* Flexible ability to work within a team or independently.
* Keeping abreast of industry processes and keeping UKG skills up to date.
* A drive for high-quality, successful delivery and continuous process improvement.
Location
Location preference: Sydney. May consider Melbourne for the right candidate.
Important Note
We are unable to offer visa sponsorship for this role, so candidates must have independent work rights for Australia not linked to another organization.
Benefits and Inclusion
Accenture provides comprehensive training and opportunities to develop skills across business acumen, technical and professional areas. We offer a variety of training programs and a diverse, inclusive workplace. See Equal Employment Opportunity statements and privacy information below.
Equal Employment Opportunity
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel they can bring their authentic selves to work. Our commitment to inclusion and diversity unleashes innovation and creates a culture where everyone has equal opportunity. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions are made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation. If you require adjustments, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.
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