Mission
Our new Fountain Gate store needs you! We're on the lookout for a strong leader to join as a key support to the Head Coach (Store Manager), creating the best experience for our LSKD community. The role is dynamic, involving both retail and fitness space, working alongside the Head Coach to bring to life events localised to your store as well as managing the business. You will train and connect with the local community each week.
What Does the World of a Deputy Coach Look Like?
Below are the key areas you will focus on.
Create a Community
* Deliver an exceptional community experience
* Be a brand ambassador and storyteller for our brand history and values
* Support the build and roll out of a strategic and fun quarterly community plan that drives community growth and brand advocacy
* Organise and facilitate in-store events to add value to the community and drive in-store visitation
* Lead events at local gyms and studios to support local businesses and grow local community awareness
* Build relationships with local values aligned partners
* Galvanise the team around building relationships in the community
Develop a Team of Leaders
* Ensure your team has the right product knowledge to educate our community on the product range
* Identify team learning opportunities and deliver live coaching
* Support onboarding of new team members through on-floor induction, providing ongoing support, feedback and development to those starting their LSKD journey
* Create an inclusive and supportive environment that celebrates differences
* Recruit and build a world class team that embraces and shares our values
* Develop your team through identifying the capabilities and potential that align to the right growth opportunities
* Ensure timely feedback, both positive and constructive, to elevate our team to be 1% better everyday
* Celebrate and recognise the team's growth and successes
Operational Excellence
* Create a daily game plan to inspire and engage your team and drive for results
* Complete stock and VM maintenance tasks including adjustments, pull backs and stocktakes in a timely manner
* Ensure faulty product, returns and pullbacks are completed accurately and efficiently
* Be responsible for back-of-house organisation, tidiness and ensuring all inventory has an intentional home
* Complete open and close duties with accuracy and ensure others do the same
* Keep the store clean, tidy, priced and full
* Be a product expert across our entire range of fabrics, fits and styles
* Ensure your team has the product knowledge to educate our community on the core and current product ranges, relevant for their needs
Financial Smarts
* Review and understand store KPIs on a daily and weekly basis and continue to drive performance improvement everyday
* Possess core business knowledge and be able to understand and action business information
* Monitor daily sales results and implement key actions for improvement
* Continuously aim to drive AOV, UPT and conversion to meet our benchmarks and beyond
* Deliver weekly reflections and recaps on business performance, strengths and opportunities and create tangible actions to be 1% better everyday
* Educate and engage your team on the financial performance of the store and get their support on achieving the store's financial targets and KPIs
What We Look For
* The ideal team player: Hungry, humble and smart
* A leader who loves to lead, influence, and inspire others; motivates, empowers, develops
* A quick decision-maker that uses all information and resources available
* Adaptable: thrives in uncertainty and in a fast-paced environment
* Resilient: remains persistent, positive and above the line; recovers quickly from setbacks
* Core business knowledge: able to quickly understand and address business information such as budgets, sales forecasts and retail strategy
Benefits and Perks
* Base salary above the usual retail gig, plus bonus program
* Work in a founder-led business, shaping the future of our brand at scale
* Thrive in a vibrant, creative, and collaborative culture
* Team discounts on LSKD gear and exclusive partner perks
* Access to wellbeing support through our Employee Assistance Program
* Professional development opportunities: workshops, multi-day sessions, Audible listening to our LSKD book library, vision and goal setting/coaching
* Reimbursement for participating in fitness events
* Be part of a brand that values creativity, innovation, culture, and community, and inspires people to be 1% better every day
Why LSKD?
LSKD is an Australian-owned and operated community-focused brand with our HQ in Loganholme, creating high‐quality, functional sportswear with a street aesthetic. We move fast, challenge the status quo and constantly evolve, inspired by a mindset of curiosity, creativity, and the drive to be 1% better every day.
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