Key Roles and Responsibilities
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InLife is a dynamic organisation committed to providing high-quality support to individuals with disabilities. We are advocates for empowering people to live their best lives.
The role focuses on relationship management, vacancy management, business development, and administration. Key responsibilities include:
* Relationship Management:
o Develop and nurture relationships with stakeholders including property providers, support coordinators, allied health professionals, and government bodies.
o Act as the main point of contact between potential clients/their families and InLife's client service team.
o Foster collaboration and knowledge-sharing across internal teams.
o Represent InLife at community events.
* Vacancy Management:
o Work with InLife's Property Manager to manage the vacancy database.
o Collaborate with Client Service teams to allocate ideal tenants for existing vacancies.
o Assign clients for vacancies with the Client Service Managers.
* Business Development:
o Develop strategies to engage with key external stakeholders.
o Support Client Service teams in engaging with clients about available vacancies.
* Administration:
o Oversee day-to-day management of the vacancy database and enquiries mailbox.
o Ensure property information is updated regularly.
Required Skills and Qualifications
To be successful in this role, you will have:
* Experience in Disability Sector: A keen understanding of various housing types for individuals with disabilities is essential.
* Property Vacancy Management Experience: Experience in property management is beneficial but not mandatory.
* Strong Interpersonal Skills: Engaging with stakeholders professionally and personally.
* Customer-Focused Mindset: Strong listening, communication, and customer service skills are essential.
* Tech-Savviness: Comfortable using technology to streamline processes.
* PASSION FOR ADVOCACY: A genuine passion for supporting people with disabilities to live fulfilling lives.
Benefits
Generous salary and benefits package, flexible working model, positive team environment.
At InLife, diversity and inclusion are part of our DNA. We celebrate individual differences and ensure everyone feels safe and supported.
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