Residential field service coordinator role in Brisbane, leading the team, managing jobs, and working with top heavy machinery brands across the region.
* Work with a national earthmoving dealership with OEM machinery
* Permanent residential role with competitive pay, Ute, laptop & phone
* Lead and coordinate a skilled field service team across Brisbane
The Opportunity & Why Apply!
Step into a Field Service Coordinator role with a respected earthmoving and heavy equipment dealership in Brisbane. This is a rare chance to move off the tools day-to-day while staying involved in the technical side, supporting a team of field technicians, and keeping jobs moving.
* If you've come from the tools and understand heavy machinery, this role gives you more responsibility without losing touch with the work.
* Permanent role from day one with annual and sick leave.
* Competitive pay with strong overtime and career progression opportunities.
* Field service Ute, laptop, phone, and major tooling provided.
* Brisbane-based residential role – no FIFO or long DIDO.
The Company
This is a long-established, highly respected heavy equipment dealership with a steady flow of work across sales, hire, and service.
* Work with reputable OEM brands and modern machinery.
* Supportive management with a genuine focus on training, development, and upskilling.
* Strong job security with a long-term outlook.
Branch & Hours
The role is primarily based in the Brisbane branch, with occasional field support as required.
* Standard hours are between 6:00am to 4.30pm (approx. 11-hour days).
* Overtime paid at penalty rates.
* No on-call roster – manage job traffic during working hours.
Role & Machinery
Coordinate field service operations and support a team of technicians across Brisbane. This role blends office coordination with hands‐on technical support when needed.
* Manage daily job scheduling and technician workloads.
* Main contact for breakdowns and service requests.
* Prepare quotes, open work orders, and manage service administration.
* Attend sites to assist technicians when needed.
* Support servicing, commissioning, warranty work, and breakdowns.
Your Value
We're looking for someone with a strong trade background who can confidently coordinate people, jobs, and customers.
* Trade qualified in Heavy Diesel, Mobile Plant, or Light Vehicle
* Experience coordinating field service or leading technicians
* Strong understanding of heavy equipment, hydraulics, and electrical systems
* Confident communicator with solid customer‐service skills
* Safety-first mindset with strong organisational skills
* Reliable, motivated, and committed to a long-term role
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