Dual Safety & Recovery Contact Officer Community Corrections | Work Recovery & Oversight Team
Location: Sydney or Region based, may require a willingness to travel across the state
Employment type: Full-time, Temporary 2 years with a possibility of an extension
Salary: $113,574 – 125,720 per annum plus superannuation and leave loading
Your role
The Work Recovery & Oversight team forms part of the Commercial Management division of Corrective Services NSW (CSNSW). The primary role is to guide structure and support and have visibility over the work being done across agencies, including CSNSW and DCJ Injury Management in the return-to-work and workers’ compensation space.
This dual role delivers early, consistent, and compassionate support to injured Community Corrections staff while leading local responses to safety incidents. It fosters a safe and supportive environment by investigating incidents, identifying risks, and recommending corrective and preventative actions. The role also coordinates Work Health Safety obligations and Work Recovery processes, contributing to a strong culture of safety, recovery, and continuous improvement.
What you’ll do
The Dual Safety & Recovery Contact Officer serves as a key point of coordination for both Work Health Safety obligations and Work Recovery processes, as a vital part in fostering a culture of safety, recovery, and continuous improvement. The role involves:
* Respond to staff incidents by providing immediate support, as well as evidence collection, interviews, root cause analysis, and development of practical, preventative recommendations using platforms such as SafetySuite.
* Ensure accurate, timely documentation and reporting of incidents, investigations, and recovery activities in line with WHS legislation and departmental policies.
* Maintain contact with injured workers, providing support, coordinating medical certificates, and assisting with return-to-work arrangements.
* Coordinate immediate safety actions post-incident to protect staff, preserve evidence, and support early recovery efforts with centre management and WHS staff.
* Collaborate with Injury Management Officers and supervisors to identify suitable duties and facilitate a smooth, supportive return-to-work process.
* Participate in medical case conferences and assist with action tracking and resolution of barriers to recovery.
This opportunity will be temporary 2 years with a possibility for extension.
What we’re looking for
* Sound knowledge of Work Health & Safety (WHS) legislation and compliance standards, with experience in risk assessment, hazard management, and maintaining safety suites.
* Understanding of injury management and return-to-work principles under workers compensation legislation, combined with demonstrated ability to coordinate with internal and external stakeholders to support timely recovery and workplace reintegration.
* Can demonstrates professional experience in an equivalent role or transferrable skills, with strengths in the areas of critical thinking and problem solving.
* Proficient in the use of departmental record keeping systems and Microsoft Office.
Essential requirements
* Certificate III or Certificate IV in Correctional Practice or appropriate and relevant front line Community Corrections experience at a senior level.
* Current NSW Driver’s licence and willingness to travel across community locations.
Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
We do work that really matters
Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community.
CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close 29 March 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager, Selene Boutros at
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Pologa Mase on 0467 051 326 or via. Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.