Customer Service Officer – Visitor Centre
There is an exciting opportunity at the Shire of Esperance Visitor Centre for a Customer Service Officer. Provide comprehensive information and high-level customer service to visitors and residents, focusing on tourism related products and services in the Esperance region.
Responsibilities include, but are not limited to:
* Respond to customer enquiries at the front desk, by email and phone in a helpful, friendly and courteous manner.
* Provide comprehensive information to Visitor Centre customers on tourism products and services available in the Esperance region.
* Promote the Esperance Promise and encourage Responsible Tourism.
This is a permanent part time position, working a minimum 23 hours per week.
Wednesday to Saturday 9.00am to 2.00pm
Sunday 9.00am to 3.00pm
About you
In order to succeed and thrive in this position, you must have:
* Highly developed customer service and interpersonal skills.
* Well-developed team work, time management and organisational skills.
* Well-developed verbal and written communications skills.
Hourly Rate : $33.38
Permanent staff are entitled to:
* 5 weeks annual leave per year
* The option of one Rostered Day Off (RDO) every 4 weeks in exchange for working 40 hours per week.
* Minimum of 12% superannuation employer contribution
* Superannuation co-contribution offered to a maximum of 5%
* Free access to the Bay of Isles Leisure Centre (pool & gym)
* Access to career development opportunities
* Employee wellness initiatives including Employee Assistance Program, skin checks and flu vaccinations
Applications close on Sunday 8 February 2026 at 6.00pm
Applications must be made via the Shire of Esperance online recruitment portal at: and include a current Resume, a Cover Letter and statements addressing theSelection Criteria .
Further details are available in thePosition Description, found on the recruitment portal, or contact Human Resources on 0***.
The successful applicant must be able to pass a pre‑employment medical examination, including drug and alcohol screening test to be considered for the role.
The Shire of Esperance is an Equal Opportunity Employer
#J-18808-Ljbffr