IT Support Professional - Public Service Role
The role of IT Support Professional involves providing efficient information technology support services and performing maintenance on departmental equipment to ensure optimum operational efficiency.
* Provide support services to staff, ensuring minimal downtime and optimal productivity
* Maintenance of IT equipment, including troubleshooting and repair
Candidates for this role will possess relevant IT qualifications and experience in support and maintenance.
Ideal candidates will have a strong foundation in IT principles and practices, as well as excellent communication skills.
This position offers opportunities for growth and development in the field of public service.
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Key Responsibilities:
* Provide technical support to departmental staff via various channels, including phone, email, and in-person
* Perform routine maintenance tasks on IT equipment, such as software updates and hardware checks
* Troubleshoot and resolve technical issues efficiently, with a focus on minimizing downtime and maintaining productivity
Qualified candidates will possess a combination of technical knowledge and soft skills, with a strong ability to work independently and as part of a team.
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