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Client services administrator

Williamstown
Hudson AU
Posted: 30 March
Offer description

About the Organisation

This opportunity sits within an established and highly regarded Chartered Accounting firm based in Melbourne's inner fringe. With decades of success, the firm has built a strong reputation for delivering quality client services and maintaining long-term relationships across a diverse portfolio.

Position Purpose

We are seeking a highly organised Client Services Administrator with proven experience within an accounting firm to join a professional and fast-paced environment. This is a full-time, office-based role where you will play a key role supporting client business services and managing end-to-end administrative and compliance processes, working closely with senior leadership.

Key Details

* Full-time, permanent position
* Office-based role (no WFH)
* Inner fringe Melbourne location
* Salary: $80,000 – $100,000 package (inclusive of super)

The Opportunity

You will take ownership of a broad range of administrative and client support responsibilities in a fast-paced, professional environment.

* Manage high-volume client and third-party correspondence
* Liaise with the ATO via the ATO Portal
* Prepare and collate financial statements and tax returns
* Manage notices of assessment and compliance documentation
* Assist with monthly billing and end-of-month reporting
* Maintain client databases and internal systems
* Use DocuSign and electronic document management tools
* Provide diary and administrative support to Directors
* Coordinate meetings, events and internal communications
* Support reception and general office administration as required

About You – What You'll Bring

You are a proactive and detail-oriented professional who thrives in a structured accounting environment.

* Proven experience within an accounting firm (essential)
* Strong understanding of ATO processes and compliance
* Experience with MYOB AE (highly regarded)
* XERO experience (advantageous)
* Familiarity with ASIC and ATO forms and portals
* Ability to manage multiple deadlines and priorities
* High level of professionalism and discretion
* Strong attention to detail and accuracy
* Excellent written and verbal communication skills
* Confident working autonomously and taking ownership

Potential for Growth

This role offers a clear pathway for career progression within a stable and growing firm, with the opportunity to expand your responsibilities and deepen your expertise in client services and operations.

Why This Role Will Suit You

* Long-established firm with over 70 years of success
* Stable and growing business with strong client demand
* Supportive and professional team environment
* Structured systems and well-established processes
* Opportunity to work closely with experienced leadership

How to Apply

If you're looking for a stable, long-term opportunity where your experience will be valued, we'd love to hear from you. For a confidential discussion or if you have any questions about the role, please contact Ann Richards-Goh at ann.richardsgoh@hudson.com.

Diversity, Equity & Inclusion at Hudson is a commitment to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.

Casual LoadingPlease note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.

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