Senior Air Freight Coordinator - Brisbane Brisbane, AU Import Air Freight Posted September 19, **** About the Role We are seeking an energetic and motivated import airfreight specialist to deliver national import airfreight solutions.
Based in our Brisbane office, this position is ideal for someone with airfreight experience who's ready to take ownership of results and thrive under pressure in a fast-paced environment.
This a role with real career growth potential as our business continues to expand in the time-critical airfreight space.
Key Responsibilities Reporting directly to the Operations Manager, your role includes:Coordinating end-to-end solutions for Key Customers (including bookings, documentation, cartage, customs reporting, job invoicing)Serve as a primary contact, liaising with Customers, Carriers, Service Providers, and Overseas PartnersEnsure exceptional customer satisfaction through proactive communication, rapid problem-solving, and thorough follow-upProactively resolve shipment issues, escalating when necessary to maintain on-time performanceIdentifying and implementing changes to support continual improvement, business growth and the development of best practice SOP About us Seabridge Global Logistics is a leader in international freight forwarding and customs brokerage across Australia and New Zealand.
We deliver smart, reliable supply chain solutions for some of the world's most recognised brands, with specialist expertise in food and beverage, retail, agribusiness, and liquid logistics.Backed by the global strength of the Cardinal Group, we combine scale, technology, and worldwide reach with the agility, service, and personal touch of a local partner.
We're committed to innovation, professional growth, and creating an environment where your ideas and contributions make a real impact.This is your chance to join a collaborative, high-performing team and build your career in global logistics.
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About You A minimum of 3 years of experience with an International Freight Forwarder.Clear, confident communicator with stakeholder management skills.Ability to manage multiple priorities in a fast-paced environment.Exceptional attention to detail, coupled with strong analytical and problem-solving skills.Prior experience using CargoWise (CW1) is advantageous.
Perks of the job Stable, long-term career opportunity with avenues for advancement.Attractive remuneration package, including quarterly bonuses.Flexible, supportive environment that values wellbeing.