Embedded Network Billing Specialist
About the Role
We are seeking a commercially driven billing specialist to join our dynamic team. As a key member of our team, you will be responsible for the ownership of timely and accurate billing of Embedded Network utility services.
This role provides a unique opportunity to learn the ins and outs of the renewable energy market, whilst providing exceptional services to our embedded network clients.
Your Key Responsibilities:
* Lifecycle billing, including first bills, routine-bills, exception bills, and final bills for customers inside Embedded Networks.
* Reviewing and verifying meter data to ensure accurate billing and working with meter data teams to resolve discrepancies or issues identified related to meter readings or usage data.
* Preparing billing reports, account summaries, and financial data for internal stakeholders and analysing billing data for trends, discrepancies, and areas for improvement.
* Tracking of embedded network sites to ensure Billing and reporting are progressed accurately in a timely manner.
* Investigating and resolving disputes raised by customers regarding billing discrepancies or unusual charges.
* Timely completion of bill runs for EN sites and EN Billing Dashboard preparation.
* Ownership of guides and processes for embedded network billing.
You Will Be Successful in This Role If You:
* Have at least 1 year or more experience in utility billing.
* Have experience in meter data management and billing of electricity customers inside embedded networks.
* Have excellent data management skills and analytical abilities.
* Are proficient with CRM and Billing systems, and Microsoft Office Suite.
* Have problem solving skills, with attention to detail and ability to follow through on commitments.
* Have a track record of delivering high quality, accurate work within defined timeframes.
About Us
We pride ourselves on being a diverse and an equal employment opportunity employer. We are committed to supporting renewable energy and believe that your work as a billing specialist will directly impact our ability to help our customers live greener and cleaner.