Job Overview
We are seeking a Customer Experience Ambassador to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.
Key Responsibilities
* Provide customers with a heartfelt and memorable experience each and every time they visit
* Know the menu inside out, offering recommendations to customers
* Greet, serve food and look after our customers whilst they dine with us
* Assist the bar in preparing drinks which meets specs and customer expectations
* Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What We're Looking For
* A willingness to learn and expand your skills
* A great eye for detail, making sure every pint is poured to perfection
* A passion for giving great service and making sure every customer receives a warm welcome
* A positive can-do attitude and real team player
About Us
Our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Benefits
* A competitive salary
* Pension contribution
* The chance to further your career across our well-known brands
* Discounts for you and your loved ones on all of our brands
* A free employee assistance program
* Access to our Wage Stream scheme
Why Join Us?
At our company, we believe in rewarding our team's hard work. You'll have access to a range of benefits, including discounts, training opportunities, and support for your mental health and wellbeing.