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Internal maintenance services leading hand

Port Macquarie
Community Housing Ltd
Maintenance
Posted: 26 February
Offer description

Competitive salary + super + salary packaging + other benefits
Flexible work options to support your lifestyle and wellbeing
Full time permanent role based in Port Macquarie, NSW

We are Hiring: We are looking for two dedicated, full time Internal Maintenance Services Leading Hands, based in our Port Macquarie office, servicing both the Port Hastings and Kempsey LGA's to provide positive support and guidance to our IMS team and provide property maintenance support and service to CHL properties.

Join Our Team and Make a Difference

Are you an inspiring team leader dedicated to making a real difference in the lives of families and individuals experiencing homelessness?

About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

About The Role

As the Internal Maintenance Service (IMS) Leading Hand, you will play a hands-on leadership role supporting the delivery of high-quality, customer focussed grounds and property maintenance across CHL properties in the region. Working closely with the IMS Coordinator and onsite Maintenance Operatives, you'll balance practical trade-based work with coordination, mentoring and stakeholder engagement.

This is a key role that contributes directly to CHL's vision of a world without housing poverty. You'll help ensure maintenance services are delivered safely, efficiently and to a high standard, while fostering a respectful and positive working environment.

Key Responsibilities Include

Undertaking hands-on gardening, maintenance and cleaning tasks
Coordinating daily works to ensure jobs are completed on time and to standard
Providing day-to-day onsite supervision and mentoring of Maintenance Operatives
Maintaining accurate records and completing associated administrative tasks
Providing advice on maintenance issues and liaising with internal and external stakeholders
Managing feedback and complaints related to maintenance services
Supporting wider team activities and providing cross-coverage where required
Upholding WHS legislation and CHL health and safety policies at all times
Living and demonstrating CHL's values in every interaction

About You

You are a practical, reliable and proactive team player with experience in the trade or maintenance industry. You enjoy leading by example, mentoring others on the job, and taking pride in delivering quality outcomes, even when things are busy or challenging.

You Will Bring

Demonstrated experience and knowledge within a trade or maintenance environment
A strong commitment to safe work practices and risk awareness
The ability to supervise, guide and support team members onsite
Strong communication skills and the ability to engage respectfully with stakeholders
A positive, calm and resilient approach to work
Good organisational skills and attention to detail with record keeping
Alignment with CHL's values and a genuine commitment to quality housing for all

Essential Requirements

Current Driver's Licence
Satisfactory Police Check and Working With Children Check
Commitment to the right of every person to good quality housing

Why Join Us?

At CHL, we are more than just a workplace, we're a community dedicated to creating safe, supportive, and inclusive environments for our staff and the people we serve.

You will be part of a passionate, mission-driven team where your contribution makes a real difference every day.

In addition, we care about our people and that's why we offer:

Flexible work options to support your work-life balance.
One day off a year as a 'You Day' to celebrate you
Salary packaging and novated leasing to maximise your take-home pay.
Learning and development programs to help you grow in your career.
Wellbeing initiatives including EAP, and access to health programs.
A values-driven culture where you'll be supported, recognised, and empowered to make an impact.

As an equal opportunity employer, CHL values and celebrates diversity and works closely with people from a wide range of cultural, social, and professional backgrounds.

We acknowledge the Traditional Owners of Country throughout Australia and pay our respects to their Elders past and present, recognising their enduring connection to land, culture, and community.

Ready to make an impact?

If you are ready to bring your skills to a role that matters, we would love to hear from you.

To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please contact Jess Scoins, our Responsive Maintenance Coordinator, on and

We look forward to hearing from you.

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