Overview
Job Type: Permanent position | Full time position
Job Description
GHANDA CLOTHING: As the Retail Supervisor, you will be responsible for leading, coaching, and managing a team of up to 30 team members. You will work to ensure that Ghanda's values are maintained and that the store meets visual merchandising standards and sales targets.
This is a hands-on leadership role, ideal for a proactive, customer-focused individual passionate about retail. This role also provides you with the opportunity for growth, with potential for advancement into senior leadership roles within the company. Benefits include a 38-hour week, overtime penalties if required, generous remuneration (clothing and phone allowances plus a monthly bonus scheme), employee discounts (unlimited clothing discount for you and your direct family), and career progression opportunities to advance into senior leadership roles. Employee engagement initiatives include team training nights, feedback surveys, and peer-nominated awards.
Responsibilities
* Lead, coach, and train a team of up to 30 team members, ensuring high performance and teamwork.
* Maintain store presentation in line with Ghanda's visual merchandising guidelines.
* Work with the Stock Allocator to ensure appropriate stock levels and maximise floor space efficiency.
* Prepare store rosters, sales reports, and monitor compliance with store/team procedures.
* Ensure prompt, high-quality customer service and resolve customer inquiries and complaints.
* Manage store operations, including staff scheduling, hiring, training, and evaluations.
* Oversee inventory management, including stock levels, ordering, and pricing.
Qualifications & Experience
* Proven experience in a retail or hospitality supervisory role.
* Strong leadership skills with the ability to coach, train, and motivate a team.
* A customer-first approach and an understanding of retail sales and customer service principles.
* Strong organisational and time-management skills.
* Ability to handle stock control, merchandising, and staff performance management.
* Excellent verbal and written communication skills.
* Ability to work independently and manage the store's day-to-day operations.
* Previous experience in a retail or fast-paced customer service environment is preferred.
About Ghanda Clothing
Born in Torquay, VIC in the early 2000s, Ghanda Clothing is a proudly Australian-owned and operated clothing brand. We have grown into a 100% Australian-owned clothing brand with over 100 locations across Australia, offering affordable, high-quality garments and a unique customer service experience.
Additional Information
Work Type: Full time
Salary: $60,000–$80,000
Job Publish: 13-03-2026
Job Expire: 12-04-2026
Apply Link: https://workinitiatives.com.au/job/details?id=5459530
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