Overview
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team partners with our clients and communities to make tomorrow together. We are committed to an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes.
Responsibilities
As a Senior Cloud Operations Engineer, you will be responsible for maintaining cloud infrastructure through Infrastructure as Code (IaC). This role is operations-focused and involves monitoring, troubleshooting, and optimizing cloud resources to ensure maximum uptime and performance, with some design and build components.
You will work with cloud providers to manage and configure cloud resources, monitor performance and availability, set up automatic scaling, load balancing, and disaster recovery strategies, and perform system updates and patches.
You will optimize system performance through collaboration with hardware and software teams, dive deep to resolve problems at their root, and identify failure patterns for long-term solutions. You will work closely with other operations staff, engineering, and client services to ensure cloud services are available 24x7.
Qualifications
Proficient with automation using PowerShell/Bash scripting.
A demonstrated deep knowledge of supporting and managing AWS Cloud environments, using primarily AWS native tools.
AWS CodeCommit, CodeBuild, CodePipeline and GitLab.
AWS VPCs, VPC peering, VPC endpoints, Transit Gateway & Direct Connect.
EC2 (Linux and Windows), Load balancers, Auto Scaling groups, & RDS.
S3, CloudTrail, CloudWatch, CloudWatch Logs, Events & alarms and AWS Athena queries.
Security Hub, GuardDuty, Firewall Manager, Config & IAM analyzer.
Managed NAT, ECS Fargate, Internet Gateway & Route 53.
AWS Backup, Systems Manager, EFS (SMB-based, TBC), Lambda & Kinesis Data Firehose.
Excellent in AWS Organizations, OUs & Service Control Policies.
Hands on with RHEL-based Linux and Windows OS.
Solid customer support experience.
A demonstrated history of taking initiative and operating in a compliance environment.
Significant experience working within a Microsoft Environment.
Excellent communication skills and the ability to interpret and present results to stakeholders at all levels.
Excellent problem solving and analytical skills with the ability to prioritize and manage workload.
Demonstrated collaboration skills and a successful track record in building strong relationships with business and technology stakeholders.
Managed Services and ITIL experience is preferred.
Why join us
Join a team that values growth and development. Our global learning and development program will equip you with the skills and knowledge needed to succeed. You\'ll be mentored by industry leaders and have access to a worldwide network of career opportunities. We offer meaningful work, recognition, progression, and extensive benefits of a global organisation.
Benefits and Inclusion
We are refreshing our employee benefits and are committed to equal employment opportunity and providing reasonable accommodations. If you require assistance or modifications to navigate our careers site or complete your application, please contact We value diversity and inclusion and encourage applications from all backgrounds, including Veterans, Aboriginal and/or Torres Strait Islander communities.
Additional information
To be eligible for a position with us, applicants must have valid work rights for Australia and be willing to undergo a comprehensive background checks, including probity and police checks. As we navigate our business integration process, contracts may be issued under ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ. Visit our website for more information:
Agencies
We do not accept agency submissions outside of our Talent Acquisition process. Agencies on our preferred supplier panel must be assigned to the requisition by the Talent Acquisition team. Any resumes submitted outside of this process may be the property of NCS, and if a candidate is hired outside this process, no fee will be paid.
Details
Seniority level: Mid-Senior level
Employment type: Full-time
Industries: IT Services and IT Consulting
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