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Client manager

Wyong
About Business Bookkeeping
USD 90,000 - USD 120,000 a year
Posted: 18 September
Offer description

Client Manager – BAS Agent – Lead with Purpose in Bookkeeping & Advisory (Stable Part-Time Role)

Location: Hybrid. Central Coast NSW (must work in our office for training and meetings, and maintain a professional home office setup)

Hours: Stable part-time role – 30 set hours per week, Monday to Friday

Focus: Bookkeeping & Advisory for small to medium-sized businesses

We're looking for a Client Manager to help manage our clients and support our team, all within a Monday–Friday, 30-hour workweek that promotes work-life balance.

Your Role


Manage a portfolio of clients

Run strategic client meetings, provide cashflow advice, and recommend cloud solutions

Review and finalise high-level bookkeeping, BAS, and payroll jobs

Mentor and support your Client Manager and wider team (onshore & offshore)

Collaborate with our CEO and Production Managers on client delivery and team performance


What You Bring

* 5+ years of experience in bookkeeping, including working within a bookkeeping firm.
* 5+ years in a client management or team leadership role
* 5+ Years of experience handling more than 25 clients
* A fun, warm, and outgoing personality that shines through in team and client interactions
* Excellent communication and people skills
* Strong attention to detail, outcomes-focused, and proactive
* Confidence leading performance reviews and guiding workflows

Technical Toolkit

Required:

* Cert IV in Bookkeeping
* Professional home office setup with:

* Dual computer screens

* Reliable, high-speed internet
* Dedicated work computer (for business use only)

Desirable:

* BAS Agent registration

Software Proficiency:

* Xero (90% of clients)
* Karbon
* Dext
* Microsoft Office (O365)
* Aider

Knowledge Base:

* Small Business Advisory
* SGC Obligations
* Taxable Payments Annual Reports
* BAS & IAS Lodgements
* Payroll Compliance

Why Join Us?

* A stable part-time leadership role (30 hours, Mon–Fri) with genuine long-term impact
* Supportive, fun-loving team culture — we work hard and aim to laugh harder
* Genuine client relationships built on trust and care
* Ongoing training, PD, and CPE support
* Annual attendance at industry conferences
* Close, collaborative team with a tech-forward mindset

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