About the Role We’re seeking a dynamic and experienced Head of Supply Chain to lead and evolve our supply chain operations. This is a hands-on leadership role, ideal for someone with a strong SAP functional background and a broad understanding of supply chain processes. You’ll be managing a small team while ensuring seamless day-to-day operations, driving continuous improvement, and leading key supply chain projects from ideation through execution. Key Responsibilities Oversee and optimise end-to-end supply chain operations (planning, logistics, inventory, warehousing, procurement). Lead a small team, ensuring clarity on BAU tasks and project responsibilities. Work closely with internal stakeholders in regular meetings to review operations and project progress. Manage SAP-related issues including ticket management, issue prioritisation, and cross-functional troubleshooting. Initiate and lead supply chain improvement projects: scoping, building business cases, costing, and stakeholder alignment. Drive change management across processes, systems, and people—ensuring successful adoption of improvements. Ensure compliance with established business processes and provide insights for system enhancement. Maintain high standards of operational reporting and KPI tracking. Must-Have Experience & Skills SAP functional experience across key supply chain modules – an all-rounder with strong system and process understanding. Hands-on exposure to SAP EWM (even at a foundational level) – non-negotiable. Strong understanding of change management, and ability to lead transformation within supply chain operations. Proven capability in managing service tickets, prioritising incidents and requests efficiently. Demonstrated ability to lead teams, coach individuals, and maintain a positive and productive team culture. Experience scoping and delivering operational or technology projects within a supply chain setting. Excellent communication, stakeholder engagement, and decision-making skills. What We Offer A collaborative, supportive working environment with a flat structure. Opportunity to own and drive change within a critical business function. Onsite role in North East Melbourne Long-term career stability in a permanent leadership position.