Our client is a well-established and highly respected privately-owned automotive dealership located in regional New South Wales. As part of a broader, high-performing automotive group, they offer a stable and rewarding environment for experienced leaders in the service space.
We are currently seeking a motivated and experienced Service Manager to lead their dynamic service department. This is a key leadership role with strong career prospects for the right candidate.
The Opportunity
In this hands‑on role, you'll be responsible for managing the end-to-end operations of the service department, mentoring a team of skilled technicians and service advisors, and ensuring a consistently high standard of customer service and workshop efficiency.
This is a perfect opportunity for someone who enjoys fast‑paced dealership life, takes pride in delivering operational excellence, and knows how to inspire a team to succeed.
Key Responsibilities
* Oversee daily operations of the service department
* Lead, support, and develop a high-performing team
* Maintain a strong customer‑first approach across all service touchpoints
* Manage workflow, technician productivity, and parts ordering
* Handle warranty claims and ensure compliance with safety standards
* Drive profitability while meeting KPIs and service targets
Your Background
* Proven experience as a Service Manager or Assistant Manager within a dealership
* Strong leadership and team-building skills
* Solid mechanical knowledge and workshop experience
* Excellent communication, customer service, and conflict resolution skills
* Proficient with dealership systems
* Ability to manage competing priorities and deliver results
What's in It for You
* Competitive remuneration + generous commission structure
* Join a large, privately-owned automotive group with national presence
* Discounts on parts and servicing
* Supportive leadership and a great working culture
* Enjoy a fantastic regional lifestyle with top‑tier amenities, vibrant food culture, and beautiful surroundings
Additional Details
* Applicants must be currently in Australia with unrestricted working rightsReference checks, medicals, and police clearance required
* Our client is an equal opportunity employer committed to diversity and inclusion
* Only shortlisted candidates will be contacted
For further information please contact Kirra Cude on quoting Job Number AF8035. Resumes can be forwarded by email to
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