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Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a 'One Team' culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team.We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals.
To continue our success in the future of car rental, we're looking for customer focused, high performing Customer Vehicle Representative to join our exceptional team and grow your career!
About the Role?
As a Customer Vehicle Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. The selected candidate will need to be available at both our Hobart Downtown and Hobart Airport locations. In this role you will:
* Create a positive customer experience by greeting and engaging our valued customers
* Complete rental and return transactions efficiently and accurately
* Sell Hertz rental options to our valued customers
* Ensure overall customer satisfaction by resolving issues
* Ensure all features of the vehicles are operational when returned by renting customer.
* Clean vehicles to the Hertz standard
* Ferry vehicles between locations as needed
About You?
To be successful in this position, our newest team member will have the following:
* Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
* Previous experience in customer service or sales; experience in rental car industry preferred
* High level of initiative and pro‐active problem‐solving skills
* Flexibility of working hours (7-day shift work including weekends & public holidays may apply. Hours ranging from 7am to midnight)
* A full and current AUS driver's license with the ability to drive automatic vehicles.
* Comfortable with driving a range of different‐sized vehicles including full‐size SUV, 3‐tonne trucks (regular license requirements apply) and 12‐seater buses.
About the Offer?
In return for your hard work and dedication, you will be rewarded with:
* A competitive hourly rate & incentives
* Opportunities for career growth and development
* Full training and a company uniform
* A supportive team environment
* Employee Benefits and a motivating company culture
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Police Check (National Police Certificate) for employment?
* Do you have a current Australian driver's licence?
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