About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.
Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
The role
We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at the Ipswich clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients
This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management.
As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.
How will you CONTRIBUTE and GROW?
* Initial point of contact for both new and existing clients
* Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
* Offer guidance on CPAP equipment, setup and ongoing service requirements
* Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
* Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
* Collaborate with healthcare professionals and service providers
* Promote and upsell our product range and services
* Maintain and sterilise clinic equipment
Are you a MATCH?
* Previous experience in a retail, healthcare or sales environments
* Exceptional communication skills
* Independent clinic management capability
* Broad experience with customer service across all stages of customer interaction
* Proficiency with Google Suite applications
* Keen interest in CPAP therapy and sleep medicine disciplines
* Strong organisational and administrational skills
We offer:
* Base plus Sales Incentive Bonus
* 14 weeks paid parental leave
* Family and social activities
* A professional environment with a focus on wellbeing
* Salary Continuance Insurance
* Local and global opportunities
* Health and wellbeing initiatives
* Retail discount programs with over 350 retailers
* Employee social events
* One paid volunteering day each year
* Long-term career development opportunities nationally and/or internationally across the Air Liquide Group
APPLY NOW
As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.