Our Victorian government client is seeking a Systems Engineer to provide comprehensive Level 1-3 support for an M365 tenant merger, along with related back-office applications.
The role involves the administration and maintenance of Microsoft Azure, Windows Server ****, ADFS, Active Directory, Exchange, and Office 365 environments.
Key Responsibilities
Provide high-level, proactive, and responsive technical support, guidance, and issue resolution for Level 2 and Level 3 incidents and service requests.
Perform comprehensive technical administration, maintenance, and monitoring of VICSES network infrastructure and line-of-business (front-end) systems.
Maintain accurate and up-to-date technical documentation, including network diagrams, procedures, and audit records.
Deliver customer service desk support (Level 1 and above) as required to ensure timely and effective resolution of tickets.
Qualifications
3+ years' experience in Systems Engineering – Must have strong M365 experience.
A good understanding of Microsoft, iOS and Citrix platforms.
Experience in 1st to 3rd level support of Microsoft Operating Systems, Microsoft Office and related back-office applications, specifically related to the administration of MS Azure network, Windows Server ****, ADFS, AD, Exchange and O365.
Must have a valid drivers license.
What's In It For You
Initial 6-month fixed-term contract + the potential to extend.
Southbank Location – Hybrid Working Environment.
Strong M365 Experience required.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Staffing and Recruiting
Salary
A$120,****** – A$140,******
Please apply today to secure an interview or email Sarah Jordan at
#J-*****-Ljbffr