* Exciting opportunity to work alongside leading Doctors and administration team
* Two opportunities available – permanent + 9 month fixed term contract
* Friendly, supportive team with training and growth opportunities
The Opportunity
Our client is a well-established, specialist medical practice in North Sydney, known for delivering a premium, patient-first experience in a calm and professional setting. They're on the lookout for two warm, organised, experienced and people-focused Medical Secretaries – one on a permanent basis and the other on a 9 month fixed term contract covering maternity leave.
This role goes beyond reception and offers exposure to the clinical and administrative side of a specialist practice. You'll work closely with doctors and clinical staff, supporting the smooth day-to-day running of the practice while ensuring patients receive a seamless and reassuring experience. Comprehensive onboarding and training will be provided, with ongoing support from a collaborative and welcoming team.
Responsibilities
* Managing patient enquiries professionally in person and over the phone
* Coordinating appointments, procedures and specialist schedules
* Preparing and maintaining accurate patient records, referrals and correspondence
* Managing incoming and outgoing test results and clinical documentation
* Processing payments, billing and accounts
* Lodging Medicare and private health fund claims
* Liaising with hospitals, specialists and allied health providers
* Supporting doctors with general administrative and secretarial tasks
Qualifications
The ideal candidate will have 1–2 years' experience as a Medical Secretary or in medical administration, ideally within a specialist practice. You will be confident handling sensitive medical information with discretion and comfortable supporting clinicians, coordinating clinical documentation, and working across patient management systems, with intermediate MS Office Suite skills. A calm, professional approach and genuine commitment to delivering a high standard of patient care are essential.
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