Control Room Operator / Security Officer / Security Guard
Full time opportunity available: Control Room Operator
Roster:
* Week 1: Wed - 0600 to 1800, Thurs - 0600 to 1800 & Fri - 0600 to 1800
* Week 2: Thurs - 0600 to 1800, Fri - 0600 to 1800, Sat - 0600 to 1800 & Sun - 0600 to 1800
Casual opportunity available: Security Team member
Casual - Availability across a 7-day roster
At Assetlink, we don't just hire Security Officers, we develop professionals and future leaders.
We're redefining what Australia expects from the security industry through industry-leading training, real career pathways, modern technology, and a culture built on respect, diversity, and genuine human connection.
We call this The Assetlink Way, and it's why we're recognised as a Top Employer.
If you're looking for more than "just a uniform", if you want stability, purpose, and growth, your journey begins with us.
What We Offer You
Training, Growth & Career Pathways
* Industry-leading onboarding and refresher training
* Ongoing upskilling and professional development
* Clear pathways into senior, specialist, and leadership roles
* Opportunities across multiple sites and states
* One of Australia's most diverse and inclusive workplaces
* Supportive leadership and strong on-site teams
* A company that looks after you on shift and off shift
* Modern incident reporting and digital platforms
* Smarter communication tools and systems
* Reward and recognition programs
* Family-oriented and wellbeing support
* Free uniforms
* A safe, respectful, and professional working environment
We're a company with a vision to change lives, including yours.
Become the face of safety and customer care. You'll play a key role in ensuring every person who enters the centre feels safe, welcome, and supported.
What You'll Do
This is more than a security role, it's a role with purpose and impact.
Your day-to-day responsibilities will include:
* Providing a strong security presence with exceptional customer service
* Supporting tenants, guests, and visitors professionally
* Conducting foot patrols and proactive safety awareness
* Managing access control and responding to client requests
* Responding confidently to incidents, alarms, and emergencies
* Building positive relationships with retail partners and centre management
* Completing clear incident reports and daily logs using digital systems
* Maintaining a high standard of presentation and communication
To be considered for an opportunity with Assetlink Services, you must be able to demonstrate that you have the skills, experience & appropriate certification within the following areas:
* Current NSW Full Security Licence, including crowd control where applicable
* Assisting contractors with sign-in and compliance
* Managing CCTV cameras, tracking targets and identifying potential persons of interest
* Respond to alarms inside the control room and effectively manage the staff during an emergency
* Use of computer to lock and unlock doors across the centre
* Answer phone calls from customers and tenants and respond accordingly to issues they raise
* Apply First Aid Certificate
* Provide a cardiopulmonary resuscitation (CPR) Certificate
* Previous experience in Retail Security is welcomed but not essential
* Confident interpersonal and communication skills (written & verbal)
* The confidence and ability to take ownership of the service delivery which comes under your control
* The ability to complete reports using various platforms
* Excellent presentation, well-groomed and corporate-appropriate
* High-level problem-solving skills
* Ability to respond to emergency situations
* Valid work rights in Australia
Retail security experience is an advantage, but not essential.
We invest in training the right people with the right attitude.
Ready to Join a True Employer of Choice?
If you're a motivated, community-minded professional who wants stability, growth, and a workplace that genuinely values its people, we want to hear from you.
Apply now and become part of a company that invests in your future from day one.
Assetlink Licences:
NSW M/L: 405174092 & 000105748
QLD M/L: 4475148 & 3153517
SA ISL: 279050
VIC M/L: 749-983-51S
WA M/L: 75418
ACT M/L: 17502761 & 17502763
NZ M/L: PSPLA 005808/2018
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