We’re looking for an organised, switched-on Admin & Accounts Assistant to join our team on a part-time basis — 15 to 20 hours per week, Monday to Friday. This role is well suited to someone wanting to work around school hours, with flexibility on start and finish times. You’ll be the go-to person for customer billing enquiries, accounts receivable, and day-to-day office administration. It’s a varied role where no two days look quite the same. What you’ll be doing: Managing customer invoice and billing enquiries Accounts receivable and collections — following up outstanding accounts professionally and persistently Responding to internal and external enquiries via phone and email General office administration and ad-hoc support for the team Maintaining accurate records in our accounting and CRM systems Helping keep our processes running smoothly behind the scenes About you: Previous experience in an admin, bookkeeping, accounts or customer service role Confident with Xero and the Microsoft Office suite. Experience in the telecommunications industry, specifically back of house or billing will be highly regarded but not mandatory as we will provide comprehensive training. Excellent written and verbal communication — you’re comfortable having friendly but firm conversations about overdue accounts Strong attention to detail and well organised, even when juggling competing tasks Self-motivated and able to work independently A team player with a positive, can-do attitude