Customer Service Role
We are seeking a highly skilled and motivated Customer Service Team Member to join our dynamic team. As an integral part of our customer-facing team, you will be responsible for delivering exceptional store operations activities in support of a sales-focused culture and profitable sales growth.
Key Responsibilities:
* Provide excellent customer service through effective communication and problem-solving skills.
* Deliver efficient store administration, including cash handling, banking integrity, and stock management.
* Tender transactions, manage inventory, and maintain high standards of presentation.
* Contribute to financial performance by effectively managing controllable expenses.
Requirements:
* Customer Focus: Prioritize customer needs and provide solutions to meet their expectations.
* Drives Results: Consistently achieve results, even under pressure.
* Demonstrate Self-Awareness: Use feedback and reflection to improve personal strengths and weaknesses.
Benefits:
* Competitive remuneration package, including generous sales commission.
* Access to comprehensive training and development programs.
* Fantastic discounts across the JB Hi-Fi Group.
* Paid parental leave and flexible working models.
* Employee Assistance Program and workplace giving program.
* Sustainability initiatives, including net zero carbon emissions by 2030.