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Customer advisor

Yarrawonga
NAB
Posted: 5 October
Offer description

Overview

Part-time position based in our Yarrawonga Branch .

Hours Join our team in this part-time role on a 12 month fixed-term contract, working 5 days per week, Monday to Thursday 9:00am – 4:30pm, & Friday 9:00am – 5:15pm .

5 days per week, Monday to Thursday 9am to 4:30pm & Friday 9am to 5:15pm .

In this role, you will

* Support our Yarrawonga Branch by being the first point of contact for our customers and put them at the centre of everything you do
* Assist our customers to identify the most suitable products and services including account opening, unsecured lending and baking transactions
* Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
* Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
* Undertake ongoing training and development to enhance your career

What you'll bring

* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
* An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
* A keen eye for detail that ensures transactions are completed efficiently and accurately
* An appreciation for inclusion and the diversity of our customers
* An interest in upskilling and career development opportunities with NAB

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.


Unlock job insights

Salary match Number of applicants Skills match

Banking & Financial Services More than 10,000 employees

At NAB, there are over 38,000 colleagues, serving over 8 million customers, at over 900 locations globally. Through investment in our colleagues and our customers, NAB is on a mission to become the most customer-centric company in Australia and New Zealand.

Perks and benefits Banking and financial services discounts Salary packaging Reward and recognition Health and wellbeing Leave options

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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