Business growth specialist

Account Manager Job Description

The primary objective of this role is to establish and maintain a strong, trusted relationship with customers to drive growth and expansion opportunities.

Key Responsibilities:

* Develop a deep understanding of customer business needs and goals.
* Design and implement strategies to achieve customer objectives, driving renewals, upsells, and cross-sell opportunities.
* Maintain open communication channels with customers to address questions or issues promptly.
* Collaborate with the team to identify new customer pain points and business challenges, presenting relevant solutions to drive adoption.

* Bachelor's degree in a related field.
* Several years of technology account management experience.
* Prior experience selling in the Microsoft 365 ecosystem is preferred.
* Strong skills in executive-level business and technical selling.
* Familiarity with sales methodologies and processes.

* Competitive market-based compensation.
* Career progression and internal mobility across regions.
* Hybrid work model with flexibility.
* Generous time off and holidays.
* Private health insurance.
* Tuition reimbursement.