Job Details
Job no: 525960Brand: Flight Centre BrandWork type: Full timeLocation: QueenslandCategories: Sales and Customer Service
Overview
Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours, and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career - you're shaping a life filled with purpose, connection, and discovery. If you're looking for the next stamp in your career passport, we're looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers. Navigate your career. Explore the world.
Responsibilities
* Work full-time, on-site in one of our retail stores on a rotating roster across a 7‐day trade
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers
* Work towards individual KPIs and sales targets selling the full holiday package including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more
* Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between
* Be the expert! Assist customers with travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!
* Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale – pay is completely uncapped
Qualifications
* Great organisational skills – takes notes, manages calendar well and responds quickly to customers' phone calls and emails
* A genuine passion for travel and a desire to help open up the world to customers
* Determination to meet sales targets and KPIs while balancing workload in a high‐pressure environment
* Enthusiasm, passion and a warm personality that makes customers want to book with you every time
* Savviness with computers and the ability to toggle between complex systems finding the right flight and package options for customers
Benefits
* Boost your wage to a $65K equivalent for your first 90 days while you learn the ropes. Average earnings for a Travel Consultant in their first year are $70K; Senior Consultants average $100K and Team Leaders $138K annually – including superannuation and penalty rates
* Become a true expert – access industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products around the world
* Career opportunities in a network of brands and businesses worldwide – we promote from within
* Enjoy the Flight Centre culture at our Reward & Recognition events throughout the year, including our most popular events on the calendar Global Gathering and Flichella
* Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k) through Australian Apprentice Training – you may also be eligible to receive direct financial support while you study
* Thrive in a workplace that embraces individualism – come as you are
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.*
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