Overview
Join to apply for the Inside Sales Associate role at Accenture Australia. The position is based in Sydney – North Sydney and is part of a fun and energetic team delivering digital marketing expertise to the Australia and New Zealand market. This is a 12-month fixed-term contract.
Responsibilities
- Manage a portfolio of new and existing SMB clients with responsibility for activating and growing advertising revenue on the platform
- Provide consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses
- Work collaboratively with Accenture and client sales team to develop, maintain, and grow relationships
- Provide pre and post-sales support for all self-service advertising products, from initial pitch to ongoing optimisation and strategy
- Help SMB clients drive results via their marketing campaigns through consultation, education, support and data-driven optimisation
- Provide vital product insights and feedback from customers to engineering
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and identify areas where clients can improve how they use our solutions
Qualifications and Experience
- Bachelor's degree in marketing, Business Administration, Communications, or a related field is preferred
- Flexible and quick learner, able to adapt to the evolving digital advertising landscape to help SMB clients grow their business on the advertising platform
- Experience in or knowledge of sales, account management, digital marketing, performance advertising, eCommerce is a strong advantage
- Analytical skills with the ability to interpret data, draw insights and make data-driven decisions to optimise campaign performance
- Focus on delighting SMB clients by tailoring the right advertising strategy and product adoption for the right client
- Professional customer service skills: strong communication, solutions mindset, supportive nature, passion for customer experience
- Sales aptitude; fostering strong client relationships whilst meeting sales targets
- Demonstrate consultative selling, understand client needs and translate them into actionable plans
- Demonstrate speed, agility, critical-thinking, and problem-solving skills, with ability to ramp up quickly
- Familiarity with CRM & reporting tools is beneficial (e.g. Salesforce, HubSpot, Monday.com, Tableau)
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- IT Services and IT Consulting
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