Posted: 11 July
Offer description
Job Overview
As a Retail Operations Manager, you will oversee the day-to-day activities of our stores, ensuring exceptional customer experiences and driving sales growth. This role requires strong leadership skills, the ability to motivate teams, and a keen eye for detail.
About the Role
* Lead store operations during evening and night trade, ensuring a welcoming and engaging environment for customers, team members, and the community.
* Guide team members, allocate tasks, and provide support and direction to deliver exceptional customer service.
* Previous experience working in a fast-paced retail environment.
* Direct leadership experience, with a proven track record of leading, coaching, and developing high-performing teams.
* Ability to maintain high visual merchandising, safety, compliance, and stock management standards.
* Customer obsession, with a focus on continually improving customer understanding and satisfaction.
* Leadership style that fosters a one-team culture, prioritizing team member health, safety, and wellbeing.
* Cash discounts on supermarket and liquor purchases, with additional double discount periods throughout the year.
* Reward through recognition, with opportunities to accumulate points and redeem gifts or electronic gift cards.
* Investment in career development, including job-specific training and exposure to various business areas.
* Novated car leases and access to Coles Group shares through the annual team member share plan offer.
* Paid parental leave to support work-life balance.
We are committed to building a diverse, inclusive, and welcoming team that reflects the communities we serve. Our recruitment process is designed to be safe and respectful for all candidates. We encourage applications from people of all ages, cultures, abilities, sexual orientations, and gender identities.
