Job Opportunity
We are seeking a skilled Forklift Mechanic/Service Technician to join our team. This is an exciting opportunity for someone who is passionate about working with material handling equipment and providing excellent customer service.
* Servicing and repairing of material handling equipment in a dedicated territory and customer base, helping to build positive customer experiences through effective troubleshooting and problem-solving skills.
* Utilizing the latest field-based mobile technology to manage daily work schedules efficiently and effectively.
* Accurately maintaining important service records of work performed, ensuring high-quality service delivery and meeting business objectives.
* Gaining experience in dealing with Australia's top-tiered customer base, developing strong relationships and building trust through exceptional customer service.
* Performing routine maintenance and completing service work, including reactive and planned tasks, to ensure optimal equipment performance and efficiency.
Techincal Requirements
* Conducting customer-focused scheduled and 'breakdown' services, delivering results that meet or exceed customer expectations.
* Assisting in the preparation of field-based quotes for customers, providing accurate and timely estimates for work completed.
* Recording notes and filing service records appropriately, ensuring seamless communication and collaboration within the service team.
* Accessing industry-leading training and development opportunities, enabling grade progression and personal growth within the role.
* Maintaining up-to-date technical knowledge, including emerging technologies in automation and telematics, to stay ahead of industry trends and advancements.
Benefits
* A comprehensive initial 8-week onboarding and industry-leading training program, equipping you with the skills and knowledge required to excel in the role.
* An opportunity to work with a leading forklift service provider in Australia, collaborating with experienced professionals and contributing to the success of the business.
* The chance to develop your skills and expertise, with access to ongoing training and development opportunities that support your career growth and progress.