Fixed term role until 30th June 2026 Full-time hours Based in Aitkenvale About us Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. Homestay Program The Red Cross Homestay Program is an early intervention service that provides case management, advocacy, and referral support to individual, and families currently housed, but at risk of homelessness. Homestay collaborates with people to prevent them from becoming homeless and to assist them to sustain new or existing tenancy. Homestay provides intensive support and works within a strengths-based model to assist individuals in meeting their goals and addressing the barriers they face. About the role The Case Worker provides casework support within various Red Cross Community Program portfolios. The role provides individualised support to clients to identify strengths and needs and assist in setting and attaining identified goals. Work with other agencies and organisations in a collaborative approach to source appropriate support for clients. The Case Worker also contributes to co-design processes and adapts to innovated ways of working to improve Red Cross’s response to the needs of clients. What you will bring Ability to provide high quality, specialist casework support and case management A strong understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning Proven ability to identify service gaps and manage complex cases within a context of competing priorities Demonstrated cultural competence and the ability to collaborate with people from diverse backgrounds Application of knowledge, skills, and experience in a variety of client practice approaches and frameworks Proven capacity to be adaptive and resilient and to work independently in a self-directed manner, and as a member of a team. Demonstrated understanding of the complex needs of children and young people is desirable Mandatory requirements for this role A valid Queensland Working with Children Check (Blue Card) A current Australian Driver Licence Benefits that act for you, while you act for humanity. Financial wellbeing : In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. Health & Wellbeing : You can tap into specialist advice for nutrition, sleep, resilience, and mindfulness, as well as access to guided meditation and other wellbeing programs. Work/Life Flexibility : You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options. Career development : Access to ongoing learning, training, and development courses Further information This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $85,145.84 FTE superannuation salary packaging. Applications close: Tuesday 6 th of May 2025 For any enquiries, please contact Jessica Kennedy on 0414 848 861. Applications will be reviewed as they are received and the application closing date may be brought forward, therefore you are encouraged to apply as soon as possible. Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role. Job Ref : 12392 Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities. Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. Other details Job family Case Management Job function Individual Contributor Pay type Salary