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Customer service

Mackay
ibis Mackay Airport
Customer Services agent
Posted: 30 December
Offer description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

Night Auditor

As a Night Auditor, you are responsible for the reconciling and auditing the day's revenue. The hours of work would be on a 7 - day rotating roster from 10pm - 6am. Weekends and Public Holidays would also be required. What is in it for you:

* Employee benefit card offering discounted rates at Accor worldwide
* Learning programs through our Academies
* Opportunity to develop your talent and grow within your property and across the world
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

* Auditing and reconciling the day's revenue, as well as checking guests in and out, if they are arriving late or leaving early.
* Take initiative to add a personalized experience
* Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Your experience and skills include:

* Service focused personality is essential; experience is an asset
* Prior experience working with Opera or a related system
* Fluency in English; additional languages are a plus

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit [link removed]

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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