AWS Cloud Managed Services Technical Lead - Major Bank
A major bank is currently seeking an AWS Cloud Managed Services Technical Lead to join their company on a permanent basis. This is a newly created permanent role.
Key Responsibilities
* Lead the AWS managed services team responsible for monitoring, incident management, backup/recovery, patching, and performance optimization.
* Lead, mentor, and grow the CMS team within a large enterprise environment, fostering a culture of accountability, customer‑first mindset, and continuous learning.
* Act as the escalation point for customers for AWS operations and managed services.
* Partner with customers to understand their business needs and ensure AWS environments are aligned with best practices and compliance requirements.
* Provide regular reporting, cost insights, and service reviews to customers and stakeholders.
* Implement and maintain governance for security, compliance, cost management, and operational best practices in AWS.
* Continuously optimize AWS environments for performance, reliability, and cost efficiency.
Skills & Experience
* Proven experience leading Cloud Managed Services (CMS) teams in large enterprise environments, delivering AWS‑based managed services at scale.
* Strong expertise in AWS services such as EC2, EKS, S3, RDS, Lambda, CloudWatch, IAM, and VPC networking.
* Hands‑on knowledge of cloud security, compliance frameworks, backup/recovery, and cost management.
* Experience managing incidents, change control, and operational SLAs in a 24/7 mission‑critical environment.
* Familiarity with automation tools (Terraform, Ansible, CloudFormation) and enterprise monitoring platforms.
Preferred Qualifications
* AWS Certified Solutions Architect – Associate/Professional or equivalent AWS certification.
* Experience leading managed services in regulated industries.
If interested, please respond ASAP with your latest resume.
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