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Dispatch administration assistant

Brisbane
G.James Group
Posted: 1 May
Offer description

Are you organised, proactive, and looking for an administrative role in a dynamic manufacturing environment?

G.James QLD Glass Operations, located in Eagle Farm, is seeking a Dispatch Administration Assistant to join our growing team. This role is key to ensuring smooth communication between our customers, internal teams, and delivery operations.

About G. James

G. James Glass and Aluminium is a leading Australian family‐owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

The Role

* Handle customer communications via phone and email
* Notify customers of delivery ETAs and shipments
* Liaise with internal Despatch team members, account managers, and customers
* Respond to internal and external stakeholder emails
* Track production and delivery schedules, following up as needed
* Check with drivers on schedules and vehicle locations to confirm delivery ETAs
* Provide general administrative support and updates regarding product location

The Person

* Strong computer skills and customer service experience
* Initiative and proactive approach to tasks
* Previous administration or logistics experience preferred
* Confident, adaptable, and flexible in a fast‐paced environment
* Strong communication and organisational skills
* Willingness to learn and follow processes

The Benefits

* Full training provided with ongoing development
* Permanent full‐time position - job stability
* Positive and supportive team culture
* Exposure to operations and logistics within a leading Australian manufacturing company
* Health insurance benefits - 7% discount with BUPA
* Access to Employee Assistance Program - Telus Health
* Free parking onsite

Apply Now

If you have strong organisational skills, enjoy working in administration, and want to be part of a reputable national company, please submit your cover letter and resume.

Please note: The successful applicant will be required to complete a full pre‐employment medical, including drug and alcohol screening.

G.James is an equal opportunity employer. For more information, visit www.gjames.com.

While we value the role of recruitment agencies, we are not accepting candidates through agencies at this time.

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