Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Human Capital (HC)
Management Level
Senior Manager
Job Description & Summary
About the role
The Partnership Strategic Support, Senior Manager provides high-level strategic, analytical, and operational support to the Partnership Director. This role is pivotal in ensuring the smooth execution of partner lifecycle processes, transformation initiatives, governance reporting, and cross-functional collaboration. The Senior Manager acts as a trusted advisor and project manager, driving continuous improvement and supporting the delivery of partnership priorities.
What you'll do
* Partner pipeline and succession support: manage internal and external partner pipelines, conduct readiness assessments and admission pathways, track pipeline health, diversity, and time-to-admission, and deliver insights and recommendations to leadership; support lateral partner hiring and coordinate with the Partnership Development team
* Transformation and change initiatives: project manage partnership transformation initiatives with the Partnership Transformation Director; support the transition of partner operations work to People Solutions, ensuring effective handoffs and issue resolution
* Mobility and policy coordination: coordinate partner movements and related policy, risk, and compliance with Global Mobility and relevant stakeholders
* Performance and development partnering: support PEIS business partnering activities including performance discussions, calibration, and development planning; translate performance outcomes into actionable insights for deployment and succession planning
* Governance and reporting: prepare and maintain governance and board-level reporting on partner matters (pipeline, admissions, succession, mobility, retirements, performance outcomes, and key risks); contribute to policy development and maintenance as a subject matter expert
* Cross-line of service collaboration: partner with People Leaders and Strategic People & Culture Business Partners to deliver partner priorities aligned to business strategy; facilitate collaboration across Lines of Service and specialist teams; work with the Head of People Delivery where applicable
* Operational delivery through People Solutions: define requirements, success measures, and SLAs for partner processes; monitor service delivery, escalate issues, and drive continuous improvement with People Solutions and Talent Acquisition
* Special initiatives and executive support: provide support, advice, and execution on special initiatives and time-sensitive issues as directed by the Partnership Director and Head of Partnership; interface with key stakeholders including Office of the CEO, Partner Financial Wellness Director, Managing Director Enterprise, Head of Learning & Development, Global Mobility/HRIS, Legal, Risk & Quality, Independence, and People Leads across Lines of Service
What you'll bring
* Strategic thinking, sound judgment, and strict discretion and confidentiality
* Exceptional stakeholder management, facilitation, and influencing skills across senior and matrixed environments
* Strong analytical, problem-solving, and storytelling abilities; high proficiency with Excel and presentation tools
* Ability to navigate complexity, drive outcomes through others, and balance global consistency with local nuance
* Comfort operating across time zones and within a matrixed organization; resilience, agility, and adaptability
* Trust-building mindset grounded in empathy and respectful communication, including in challenging discussions
Desired Experience
* 6–10+ years' experience in HR Business Partnering, Talent, or Partner Affairs within professional services or a partnership model
* Demonstrated expertise across the partner lifecycle: pipeline, admissions, succession, mobility, retirements, and performance partnering
* Experience collaborating with Finance, Tax, Rewards, and preparing board-level materials
* Bachelor's degree in Human Resources, Business, Psychology, or related field; advanced degree or HR certification preferred
How you'll measure success
* Health of the partner pipeline: improved diversity, readiness, and reduced time-to-admission; accurate tracking and insightful reporting to leadership
* Effective delivery of transformation initiatives: milestones met on time, clear change adoption, and successful transition of partner operations to People Solutions with minimal disruption
* Mobility and policy outcomes: compliant, timely partner movements with well-managed risk and clear policy guidance
* Performance partnering impact: robust calibration and development plans; performance insights translated into actionable deployment and succession decisions
* Governance and reporting quality: timely, accurate, and actionable board-level materials that clearly highlight outcomes and key risks
* Service delivery excellence: SLAs defined and met; reduced escalations; continuous improvement demonstrated through measurable process enhancements
* Stakeholder satisfaction: strong feedback from Partnership Director, Head of Partnership, People Leaders, and cross-functional partners; effective collaboration across Lines of Service
* Special initiatives execution: timely response to time-sensitive issues and successful delivery of priority projects directed by leadership
Please note: Applications close midnight AEDT Sunday 30th November, 2025
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services {+ 19 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
December 14, 2025