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Professional franchise onboarding manager

Perth
beBeeBusiness
Posted: 24 August
Offer description

Job Title: Business Operations Assistant


Job Description

We are seeking a highly organized and detail-oriented Business Operations Professional to join our team. As an Onboarding + Growth Specialist, you will play a critical role in supporting new partners through the onboarding process.

* Franchise Partner Onboarding: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start.
* Documentation and Compliance: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase.
* Training Coordination: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies.
* Relationship Management: Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries.
* Process Improvement: Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements.
* Performance Monitoring: Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns.
* Attending Meetings: Attend regular online and face-to-face meetings with franchise partners and provide business coaching.
* Feedback: Provide feedback to HQ on ways to improve business operations and systems.
* Ensure Consistency: Follow operational guidelines to ensure that the franchise is consistent.

About Us: We offer personalized English and Math tutoring services on a membership model. Our mission is to make a positive impact on students' lives through quality tutoring services.

Requirements:

* A valid driver's license


Required Skills and Qualifications

Key Requirements:

* Excellent organizational skills
* Detailed-oriented
* Strong communication skills
* Ability to work independently


Benefits

What We Offer:

* Opportunity to work with a leading education franchisor
* Chance to make a positive impact on students' lives
* Competitive compensation package


Others

Contact Information:

* Email: [delete]
* Phone Number: [delete]

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