Key to success in this administration role lies in delivering exceptional customer service and fostering a positive environment. The ideal candidate will possess strong interpersonal skills, the ability to multitask efficiently, and effective communication.
About the Position
This administration position offers you the chance to build relationships, work collaboratively with staff, and ensure seamless operations within the organization.
Essential Responsibilities:
* Welcome residents, visitors, and families warmly: Create a welcoming atmosphere by providing excellent customer service.
* Manage incoming calls professionally: Handle inquiries efficiently, direct them to relevant departments or individuals as needed.
* Schedule appointments effectively: Coordinate meetings for medical professionals, therapists, or service providers with precision.
* Visitor management: Register and monitor visitors while adhering to security protocols.
* Support residents and families: Provide information, assistance, and address queries and concerns promptly.
* Administrative support: Assist with tasks such as rostering, filing, data entry, record maintenance, and mail delivery.