Overview
NAB Canberra, Australian Capital Territory, Australia
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Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Role
Branch Customer Advisor – Banking – Belconnen Westfield
Hours (Monday - Friday 34 hours per week): Join our team in this role within the hours 9:00am – 4:30pm, Monday, Tuesday, Wednesday, Friday and 9:00am – 5:15pm on Thursday.
More focus on you
All new Customer Advisors will benefit from NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
- For more information on NAB Colleague Benefits and Perks visit our website.
Each day, you’ll go above and beyond to
- Support NAB’s Belconnen Westfield branch by being the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
- Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
What we’re looking for
- A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
- A team player with a keen eye for detail ensuring every transaction is productive and accurate
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers
- No banking experience required - Full training provided
Diversity and inclusion
A diverse and inclusive workplace works better for everyone. We are committed to equity and respect, and to providing an environment where you can work your way.
Recruitment and contact
For details on the recruitment process and accessibility, please visit NAB careers. To discuss adjustment requirements, contact the NAB Careers team at
Join NAB. If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert; apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
Job postings and related roles
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Banking
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📌 Customer Advisor - Belconnen Westfield, ACT
🏢 NAB
📍 Canberra