Luxury Automobile Evaluator
Job Description
* Assess customer experiences and provide critical feedback to help luxury brands refine their services.
As a Luxury Brand Evaluator, you will be stepping into the world of luxury. You will discreetly assess customer experiences and provide critical feedback that helps brands shape the future of luxury experiences. Your insights will play a significant role in refining services and creating exceptional customer experiences. Flexibility is key in this role - each visit takes approximately 20 minutes, allowing you to complete multiple assignments per day.
Frequent Opportunities
1. You will perform several missions per month, collaborating with some of the most prestigious brands worldwide.
2. Each mission allows you to engage with sales associates in stores or online from the comfort of your home.
About This Role
* This is a freelance position, project-based, which offers flexibility and autonomy in your work schedule.
* You will have the opportunity to choose your assignments and align them with your personal preferences and profile.
* Your role will involve observing carefully, visiting boutiques, checking ambience, experiencing luxury automotive showrooms, purchasing online, evaluating after-sales services, or overall customer experience.
What We Offer
* We connect premium brands with over 80,000 evaluators across 70 countries.
* We have 12 global offices and almost two decades of CX retail expertise.
* Our mobile platform, CXG Live, enables seamless management of missions, certifications, and feedback.
Requirements
* You must be at least 18 years old.
* You should have a good understanding of the automobile industry.
* You should be passionate about automobiles and improving customer service and retail environments.
* You should enjoy interacting with people.
* You should have a keen eye for discreetly observing and noting various aspects of your shopping experience.
* You should be willing to adapt to varying assignment types and industries.
* You should be able to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.