Practice Manager Position
Greencross Vets Mandurah is seeking an experienced and skilled Practice Manager to lead, mentor, and manage the day-to-day operations of our clinic.
Job Description:
* Manage the overall operational efficiency of the clinic, including inventory management, staff supervision, rostering, and client record-keeping.
* Develop and implement strategies to improve team performance, client satisfaction, and business growth through local marketing initiatives.
* Ensure timely achievement of monthly KPI targets and provide regular progress updates to stakeholders.
Required Skills and Qualifications:
* Certificate IV in Veterinary Nursing or equivalent experience.
* Proven leadership and team-management skills with a genuine care for clients, patients, and team members.
* Excellent animal-handling skills and extensive knowledge of veterinary nursing procedures.
* Strong communication and customer-service skills with a focus on building positive relationships with clients and colleagues.
* Business insight and organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously.
Benefits:
* Discounts on vet services.
* Comprehensive continuing education program.
* Expenses reimbursable for AVNAT Registered Veterinary Nurse & VNCA membership.
Additional Information:
Greencross Vets Mandurah offers a supportive, collaborative culture and a fully equipped clinic. We celebrate our successes together and are committed to providing exceptional patient care and client service.