Administration and Clerical Officer - Part Time
* Reference number: REQ656591
* Occupation: Administration and Clerical
* Hours per week: 24
* Location: Wallsend, Newcastle, Hunter & Region
* Salary: $71,072.43 - $73,287.41 per year
Reporting to the CNC/Team Leader, you will provide high quality administrative and customer‐service support for a multidisciplinary team serving clients with intellectual disabilities.
Key responsibilities include:
* Act as the first point of contact for clients, carers, and stakeholders via phone, email, and in person.
* Manage enquiries with sensitivity, including making reasonable adjustments for people with intellectual disabilities.
* Coordinate correspondence, appointments, and records accurately.
* Support financial administration, data entry, payroll processes, and reporting.
* Prepare medical reports and maintain documentation in line with KPIs.
* Provide secretariat support for meetings, including agendas and minutes.
* Maintain effective relationships with internal and external stakeholders.
About You
* Experience in a hospital or medical setting, knowledge of medical terminology.
* Experience working in disability services or lived experience with disability (desirable).
* Strong organisational and time management skills.
* Excellent communication skills and professional phone manner.
* Ability to prioritise tasks and meet deadlines.
* High attention to detail and accuracy in documentation.
* Confidence using systems such as Microsoft Office and databases.
* A flexible, solutions‐focused mindset.
What We Offer
* Salary packaging options (up to $11,600).
* Fitness Passport for you and your family.
* Employee Assistance Program (EAP).
* Collaborative and supportive team environment.
* Opportunities to work alongside clinical and non‐clinical professionals.
* A rewarding role making a genuine difference in people's lives.
Compliance
* This is a Category B position; applicants will be reviewed for compliance with NSW Health policy PD2024_015.
* To be eligible for permanent employment you must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.
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