As a key member of our National Service team, you will be responsible for providing exceptional technical support to our clients across the country.
The Field Service Engineer is a critical role that requires strong problem-solving skills, attention to detail, and excellent communication abilities.
The ideal candidate will have a strong background in engineering or biomedical engineering, with a passion for working with complex instrumentation and automation systems.
Key Responsibilities:
* Perform on-site preventative maintenance to ensure optimal equipment performance
* Provide remedial maintenance services to resolve technical issues
* Conduct thorough pre-install site checks and commissioning of instruments
* Assist with equipment laboratory moves and decommissioning
* Pack and prepare instruments for shipping
* Maintain accurate service records on CRM
Requirements:
* Technical degree or trade qualification in Engineering/BioMedical Engineering
* Proven knowledge of instrumentation and fault diagnosis
* Excellent organisational, interpersonal, and communication skills
* Ability to work autonomously and as part of a team
* Current and unrestricted driver's license
* Flexibility to undertake regional travel and occasional interstate/overseas trips
At our company, we value innovation and collaboration. This role offers a unique opportunity to make a real impact on public health and drive business success through effective implementation strategies.