Reporting directly to the Board, the General Manager will be responsible for the overall leadership and strategic management of the club's operations. This includes driving business growth, ensuring compliance with all liquor and gaming legislation, fostering a strong team culture, and delivering an exceptional experience to our members and guests.
Key Responsibilities:
1. Oversee daily operations of the club, including bar, gaming, events, and facility management
2. Ensure full compliance with all relevant liquor and gaming regulations and licensing requirements
3. Develop and execute strategies to drive business growth, increase member engagement, and improve financial performance
4. Lead, mentor, and develop a high-performing team with a strong focus on positive workplace culture and professional development
5. Manage budgets, reporting, and financial performance in alignment with the club's strategic goals
6. Maintain strong relationships with stakeholders, including the Board, staff, suppliers, and the wider community
7. Ensure high standards of customer service and hospitality across all areas of the club
About You:
* Proven experience in a senior leadership role within hospitality, clubs, or a similar environment
* In-depth knowledge of liquor and gaming legislation and compliance requirements
* Strong business and financial acumen with a results-driven mindset
* Exceptional leadership and staff management skills with a focus on culture, engagement, and development
* Excellent communication and interpersonal skills
* A proactive and strategic thinker with a passion for community and hospitality
What We Offer:
* A leadership role in a respected and growing community sports club
* Support from an engaged and forward-thinking Board
* The opportunity to shape the future of the club and lead a dedicated team
* Competitive salary and performance incentives, aligned with experience
If you're ready to lead a dynamic team, contribute to the growth of a valued community asset, and make a real impact, we want to hear from you.
Apply now confidentially, by submitting your CV and cover letter to the President of Rocky Sports Club - Tony Wren at email - [emailprotected]
Applications close: Wednesday 16th July 2025
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a general manager?
* How many years of people management experience do you have?
* Do you have customer service experience?
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