Direct message the job poster from Searchability
Connecting Australian MSPs with MSP talent
Helpdesk Engineer
* Join a fast-growing IT services company known for excellent customer support in Brisbane City
* Competitive salary up to $70,000 + Super
* Skills and experience in Troubleshooting, Office 365, Windows, Networking, Azure AD
WHO ARE WE?
We are a dynamic IT services provider dedicated to delivering top-notch technical support and solutions to our diverse client base. Our commitment to customer satisfaction and technical excellence sets us apart in the industry.
WHAT WILL YOU BE DOING?
As a Helpdesk Engineer, you will handle advanced support issues, working closely with L1 support to resolve complex technical problems. Your role will involve diagnosing and troubleshooting hardware and software issues, as well as providing excellent customer service to ensure client satisfaction.
WHAT YOU NEED TO HAVE...
* Strong technical support and troubleshooting skills.
* Experience with Windows operating systems and networking.
* Excellent customer service and communication skills.
* Ability to handle complex technical issues independently.
* Proficiency in documenting support processes and solutions.
TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly at. For further information, please call me at 0485 858 848. I can make myself available outside of normal working hours from 7am until 10pm. If unavailable, please leave a message, and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Seniority level:
Not Applicable
Employment type:
Full-time
Job function:
Information Technology
Industry:
IT Services and IT Consulting, IT System Operations and Maintenance, and IT System Design Services
#J-18808-Ljbffr